FAQ

All you need to know!

So you've got a Promo Code – great!

What next? Well you add it to your account and get ready to hail! Hold up, though – there are 2 kinds of Promo Codes:

  • Promo Codes for existing users
  • Promo Codes for first-time users

What's the difference?

  • A Promo Code for existing users is one for someone who's used mytaxi before and has maybe taken a few trips with us already.
  • A first-time user Promo Code is for someone who's brand new to mytaxi and has never taken a trip with us.


Existing Users

How to add a Promo Code


  • Open the mytaxi App
  • Tap the Profile icon in the top right hand corner of the map
  • Tap Add Promo Code
  • Enter your Promo Code, then tap Save

The discount will apply to the next journey you take, when you pay your fare by card. No credit/debit card on your account? Follow this guide to add one now. Please take note of the expiry date and make sure to use your Promo Code before it runs out!


​First-time Users

How to add a Promo Code


  • Open the mytaxi App
  • Register your profile
  • Add a Credit/Debit card (you must have a card on your account to use Promo Codes)
  • Tap the Profile icon in the top right hand corner of the map
  • Tap Add Promo Code
  • Enter your Promo Code, then tap Save

The discount will apply to the next journey you take, when you pay your fare by card. Please take note of the expiry date and make sure to use your Promo Code before it runs out!


NB Promo codes cannot be redeemed against business account trips. 


Simple as

Now hit the road! πŸ‘‹ πŸš•