The Ultimate mytaxi Prebook Guide

Plan ahead with mytaxi Prebook

Going somewhere? Book up to 4 days in advance with mytaxi Prebook and watch your driver arrive in real time when it’s time to roll!

How do I prebook?

  • From the main map screen, tap Booking Options.
  • Tap Where are you going? to add a destination.
  • Tap Pickup Time to tell us when you want to leave, then hit Save.
  • Tap Order a Taxi, and you'll see a confirmation screen.

That's it!

We'll let you know when a driver has accepted your request, and you can watch them arrive in real time a few minutes before your pickup time!

Check out this tap-by-tap guide to see it in action:

Note: The standard confirmation screen means your mytaxi Prebook is in our system and waiting for a driver to accept it.

For extra peace of mind, you can keep an eye on the status of your mytaxi Prebook using the mytaxi Web Booker.

How do I use the mytaxi Web Booker?

  • Click here to access the Web Booker. Note: as it’s designed for business clients, the Web Booker works best on a laptop or desktop)
  • Log in using your existing mytaxi details
  • Head to the Bookings tab
  • When your mytaxi Prebook has been accepted by a driver, you’ll see their contact information and your full trip details

Note: the Web Booker is handy for checking the status of your mytaxi Prebook journeys, but we recommend using the app itself for creating your bookings.

Any questions?

Feel free to get in touch at