Privacy Policy

Privacy Policy for the mytaxi Driver App

of mytaxi Network Ireland Ltd., 11 Upper Mount Street, Dublin 2, Ireland (hereinafter: "mytaxi"), CRO no. 510447,

mytaxi provides the mytaxi Driver app ("mytaxi Driver App") through which taxi drivers (hereinafter:"Drivers") can accept and administer taxi transportation services requests from passengers that are using the corresponding mytaxi Passenger App ("mytaxi Passenger App"). This privacy policy applies only to the mytaxi Driver App and provides Drivers with information about the nature, scope, and purpose of the collection, processing and use of their personal data by mytaxi as the responsible data controller. mytaxi attaches great importance to the protection of the Driver’s personal data.

Categories of personal data
In order to use the mytaxi Driver App, the Driver needs to provide certain personal data during the registration process, in particular first and last name; title; username; password; date of birth; phone number; fax number; business address; email address; slogan; car information (brand, model, colour, license plate number); photo; and bank account details ("Registration Data").

While using the mytaxi Driver App, mytaxi collects, processes and uses also the following personal data about the Driver: User ID; current location; GPS data in order to track trips booked or paid for using the mytaxi Passenger App, information on immediate and advanced booking requests from passengers for the Driver; claims under promotion codes; availability status; information on number of tours, revenue generated, success rate and other performance information; customer referrals; payments by passengers via app (including amount of fares and gratuity); and details on procurement fees to be paid by Driver.

mytaxi also collects, processes and uses the ratings (1 to 5) given by passengers about the Driver and the Driver's car. In case the Driver and mytaxi communicate, mytaxi collects, processes and uses the details of the communication. Phone calls are not

Each time the Driver accesses the mytaxi Driver App, mytaxi collects certain device and usage information (User ID, date and time of access, browser type and operating system used, IP address, unique device identifier, subpages of mytaxi Driver App visited).


Cookies are small files that enable the recognition of a specific end device. They are primarily used to optimize ease-of-use and our Driver App offering.

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”) on this Driver App. Google Analytics provide information about the Driver's use of the Driver App which are being stored by Google. This data, including the Driver’s IP address, is transmitted to Google’s servers. For more detailed information on how we use cookies, please see our cookie policy

Purposes of data processing
The abovementioned personal data about the Driver are collected, processed and used by mytaxi in compliance with applicable law to provide the mytaxi Driver App to the Driver, to optimize the ease of use of the mytaxi Driver App, to provide the related procurement services for taxi transportation services to the passengers via the mytaxi Passenger App, to assist Driver with the payment process in case of payment by passenger via app, to communicate with Driver, as well as for purposes of advertising, market and opinion research or customizing the services provided in connection with the mytaxi Driver App.

mytaxi uses the location data it collects in order to establish that driver services are being provided in accordance with good practice, to deal with customer complaints and to enable mytaxi to develop new functionality for the mytaxi Passenger and Driver Apps. The device and usage information is collected, processed and used for investigation and prosecution purposes in the event of suspected illegal activities and for statistical analyses for the optimization of the mytaxi Driver App.

Sharing your data with third parties
mytaxi discloses the name, photo, telephone number, car information, User ID, ratings, and current location of the Driver to the passenger that requests taxi transportation services from the Driver. In case of a request for taxi transportation services by a passenger to the Driver, the mytaxi Passenger App of the passenger stores the Driver's name, photo and phone number for 24 hours after disclosure so that the passenger may contact the Driver in case of lost items. Thereafter, the phone number will be deleted from the mytaxi Passenger App of the passenger, but the name, the photo and route taken will remain in the history tab on the passenger's phone for a period of 6 months after the tour.

We may also share your personal data with any member of our group of companies and with third parties providing services to us. 

Transfer of personal data

mytaxi may engage affiliates as well as third party service providers to provide technical and administrative support with the mytaxi Driver App and/or the related procurement services for taxi transportation services to the passengers. Such third parties may need to have access to the personal data of the Driver to provide their support services. Such third parties may be based in countries outside the EEA. The Driver consents to such transfers of personal data.

Data Privacy Rights

The Driver has the right to request access to personal data which mytaxi holds about them by sending a written request to:
mytaxi Network Ireland Ltd., 11 Upper Mount Street, Dublin 2, Ireland.

Any access request may be subject to a fee of EUR 6.35 to meet mytaxi's costs in providing the Driver with details of the information mytaxi
holds about the Driver.

The Driver can access, correct and delete their data through their mytaxi account or by sending an email to The Driver may object to the use of his/her personal data for direct marketing, advertising purposes and market and opinion research. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting us as set out below.

Contacting Us
If you have any questions or concerns about how we use your personal information, please contact mytaxi at:
mytaxi Network Ireland Ltd., 11 Upper Mount Street, Dublin 2, Ireland,


Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently for updates.

Last updated: February 2018

©mytaxi Network Ireland Ltd.